ITD Communication Portal

Project implementation (construction) is the point when a projects true impacts are felt the most by the majority of the public. You may see an increase in phone calls, correspondence and participation and public meetings. It is important to be prepared for this, implement a variety of public information techniques, and be ready to provide the most accurate, updated information to the public. The various tools and techniques identified in a projects’ public involvement can be found in more detail in Appendix H.

During project implementation, good public involvement is imperative to managing the publics’ expectations and needs. By doing good, comprehensive public involvement ahead of construction, project teams are less likely to encounter unknown issues and stakeholder. It is important to re-assess a project’s POP score and public involvement plan before construction, to ensure all variables are taken into account.

Public involvement during the construction phase takes all of the public comments and concerns and aligns it to meet the needs of the community. The public should have the opportunity to comment on:

• Field work that may impact local businesses, homeowners, community services, etc.
• Final engineering design and environmental work.
• Right-of-way acquisitions and utility relocations.

At this stage the public should be notified when the project is set for construction and the potential impacts during implementation. A good working relationship between the project contractor and the ITD project manager/PI coordinator will ensure that everyone is working with consistent information and messaging. Be sure to make the contractor aware of your public involvement plan, and get their feedback on the best way to engage with them throughout construction.