ITD Communication Portal

Procedures Manual

  

ITD has several Administrative policies referencing public involvement see Appendix C:

Administrative Policies
Board Policies
Department Memos
State Requirements

Furthermore, ITD will ensure that it meets any requirements for public involvement as outlined in Idaho Code, specifically:

Executive Order 12898: Environmental Justice

State agencies must develop a strategy for implementing environmental justice. The order is also intended to promote nondiscrimination in federal programs that affect human health and the environment, as well as minority and low-income communities’ access to public information and participation.

Executive Order 13166 on Limited English Proficiency (LEP)

The Executive Order requires Federal agencies to examine the services they provide, identify any need for services to those with limited English proficiency (LEP), and develop and implement a system to provide those services so LEP persons can have meaningful access to them.

Executive Order 12372: Intergovernmental Review of Federal Programs

This executive order outlines the Federal government’s consultation process with states and local governments for decision making involving grants, other forms of financial assistance, and direct development. In consultation with local governments, most States have acted to establish a review and comment process in response to E.O. 12372 States, and selecting those Federal financial assistance and direct development activities they wish to review.

Executive Order 13166: Improving Access

Recipients of federal financial aid must ensure the programs and activities normally provided in English are accessible to persons with limited English proficiency.

Title VI of the Civil Rights Act of 1964 (23 CFR 200)

Title VI of the Civil Rights Act of 1964 states that “no person in the United States shall, on the grounds of race, color or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

The Americans with Disabilities Act of 1990 (42 USC 12101; 49 CFR parts 27, 37, 38)

Title II of the Americans with Disabilities Act of 1990 prohibits disability discrimination by all public entities at the local or state level. Access includes physical access and programmatic access that might be by discriminating policies or procedures. The Rehabilitation Act of 1973 (Section 504) states that “no qualified individual with a disability in the United States shall be excluded from, denied the benefits of, or be subjected to discrimination under” any program or activity that receives Federal financial assistance. The Rehabilitation Act Amendments of 1998 (Section 508) states that Federal agencies must ensure that electronic and information technology is accessible to employees and members of the public with disabilities to the extent it does not pose an “undue burden.”

National Environmental Policy Act of 1969 (NEPA) (40 CFR 1508; 23 CFR 771)

NEPA was the first major environmental law in the United States and established the country’s national environmental policies. To implement these policies, NEPA requires agencies to undertake an assessment of the environmental effects of their proposed actions prior to making decisions. Two major purposes of the environmental review process are better informed decisions and public involvement.

Metropolitan Planning (23 USC 134)
Statewide Planning and Research (23 USC 135; 23 CFR 450.208-212)

These requirements prescribe FHWA policies and procedures for the administration of activities undertaken by State departments of transportation (State DOTs) and their subrecipients, including metropolitan planning organizations (MPOs), with FHWA planning and research funds.

CLEAN AIR ACT OF 1963 (CAA)

Visit https://www.epa.gov/clean-air-act-overview/evolution-clean-air-act for more information.

Title VI of the 1964 Civil Rights Act and the President’s Executive Order 12898 (1994) directs federal efforts to make the planning and decision-making processes more inclusive. The EO defines Federal Actions for addressing Environmental Justice in Minority Populations and Low-Income Populations (EJ); both aim to distribute the impacts and benefits of projects and programs receiving federal financial assistance, equitably.

Title VI and the associated Code of Federal Regulations for Transportation (49 CFR, Subtitle A, Part 21) affirms that any program or activity receiving federal financial assistance may not exclude or discriminate against groups or individuals based on their race, color, national origin, sex, age, and disability. In particular, a person may not be denied any benefit of the program, denied the opportunity to participate in planning or advising for the program, or subjected to discrimination under the program (including the siting of facilities) based on race, color, national origin, sex, age, and disability. The Federal Highway Administration (FHWA) includes additional nondiscrimination authorities under the broader Title VI Program see Appendix A.

The EO 12898 provides guiding principles for all transportation programs as summarized below and found at the following link: Department of Transportation Environmental Justice Strategy.

  • To avoid, minimize, or mitigate disproportionately high and adverse human health and environmental effects, including social and economic effects, on minority populations and low-income populations.
  • To ensure the full and fair participation by all potentially affected communities in the transportation decision-making process.
  • To prevent the denial of, reduction in, or significant delay in the receipt of benefits by minority and low-income populations.

On May 2, 2012 US DOT issued DOT Order, 5610.2(a); the purpose of the Order was to describe Department-wide actions for addressing EJ in minority and low-income populations during all phases of a project. The Order may be found at DOT Order 5610.2(a).

The updated Order clarifies certain aspects of the EO 12898 of 1994 including the definitions of “minority” populations. The revisions clarify the distinction between a Title VI analysis and an EJ analysis conducted as part of a NEPA process. It affirms the importance of considering EJ principles as part of early project planning activities to avoid disproportionately high and adverse impacts to EJ populations.

In accordance with the revised Order 5610.2(a), EJ populations are defined as:

  • Black – a person having origins in any of the black racial groups of Africa.
  • Hispanic or Latino – a person of Mexican, Puerto Rican, Cuban, Central, or South American, or other Spanish culture or origin, regardless of race.
  • Asian American – a person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent.
  • American Indian and Alaskan Native – a person having origins in any of the original people of North America or South America (including Central America) who maintains cultural identification through tribal affiliation or community recognition.
  • Native Hawaiian and Other Pacific Islander – people having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific islands.
  • Low-Income Population – any readily identifiable group of low-income persons who live in geographic proximity, and, if circumstances warrant, geographically dispersed/transient persons (such as migrant workers or Native Americans) who would be similarly affected by a proposed USDOT program, policy, or activity.
  • Minority Population – any readily identifiable group of minority persons who live in geographic proximity, and if circumstances warrant, geographically dispersed/transient persons (such as migrant workers or Native Americans) who would be similarly affected by a proposed USDOT program, policy, or activity.

The Order specifies: “Statutes governing USDOT operations will be administered so as to identify and avoid discrimination and avoid disproportionately high and adverse effects on minority populations and low-income populations by:

  1. Identifying and evaluating environmental, public health, and interrelated social and economic effects of USDOT programs, policies, and activities;
  2. Proposing measures to avoid, minimize, and/or mitigate disproportionately high and adverse environmental and public health effects and interrelated social and economic effects, and providing offsetting benefits and opportunities to enhance communities, neighborhoods, and individuals affected by USDOT programs, policies, and activities, where permitted by law and consistent with the EO;
  3. Considering alternatives to proposed programs, policies, and activities, where such alternatives would result in avoiding and/or minimizing disproportionately high and adverse human health or environmental impacts, consistent with the EO; and
  4. Eliciting public involvement opportunities and considering the results thereof, including soliciting input from affected minority and low-income populations in considering alternatives.”

In summary, Title VI and EJ work in tandem to engage protected populations in the planning and decision-making processes, avoid adverse impacts to protected populations, resulting in fairly distributed benefits of transportation projects and programs.

The demographic profiles of Title VI and EJ communities vary throughout the state. The specific populations identified for special considerations during a planning process will depend on the nature of the project and the size, location, and special characteristics of the study area.

The goal of Title VI/Environmental Justice (EJ) is to ensure that services and benefits are fairly distributed to all people, regardless of race, national origin, or income, and that they have access to meaningful participation. Detailed demographic analysis that identifies the appropriate type of outreach is critical to ensure a consistent approach in the planning and project development process.

ITD’s planning and project development process includes Title VI and EJ considerations when determining the site or locating projects to ensure non-discrimination. Identifying existing Title VI and EJ populations is required in planning projects. Opportunities exist in both the project-scoping phase and in statement of work language to identify the overlap and differences in Title VI and EJ populations. Addressing Title VI and EJ-related questions during project scoping and performing demographic analysis early in the planning process is critical. After documenting the protected populations in the study area, planners can then use this information to develop a meaningful public involvement plan to reach specific groups, as well as to provide the baseline data for the existing and future conditions analyses and alternatives analysis.

The Title VI and EJ planning approach provides a methodical way to ensure; Title VI and EJ goals are acknowledged as part of project scoping; protected populations are identified early in a project; and that reporting elements are consistent at the conclusion of a project. The approach is organized into four phases – scoping, outreach, analysis, and reporting – and specific steps under each of these phases are described to help planners and project managers address Title VI and EJ regulations. ITD Environmental Evaluation Form 0654 is completed to document how each project has identified and considered Title VI and EJ populations in a way that is meaningful and appropriate to the type of project and circumstances within the study area.

ITD’s Office of Civil Rights Program Manager/Title VI/Nondiscrimination Coordinator incorporates information received from each PAC regarding Title VI/EJ activities into a comprehensive report Title VI Accomplishment Report. The Title VI and EJ Program Area Questionnaire (Appendix C) helps standardize data collection to fulfill statewide Title VI & EJ reporting requirements.

EJ Resources:

  • Title VI and Nondiscrimination Related Authorities
  • ITD Environmental Evaluation Form 0654
  • Title VI and EJ Program Area Questionnaire
Title VI and Nondiscrimination Related Authorities

Title VI of the Civil Rights Act of 1964 prohibits discrimination in Federal and Federally assisted projects and programs based upon race, color, and national origin. Since 1964, additional statutes prohibit discrimination based upon sex (Federal-aid Highway Act of 1973), age (The Age Discrimination Act of 1975), and disability (Section 504 of the Rehabilitation Act of 1973 and Americans with Disabilities Act of 1990). Collectively FHWA defines a Title VI Program to prohibit discrimination based upon race, color, national origin, sex, age, or disability. In addition, since the Executive Orders regarding Environmental Justice (Executive Order #12898) and Limited English Proficiency (Executive Order #13166) are non-discriminatory in their intent, while they are not statutes and someone cannot sue because of them, FHWA includes the E.O.s under the Title VI Program.

While Executive Orders and other guidance do not directly apply to Recipients, they do direct Federal agencies to take specific actions concerning federally assisted programs and activities of their Recipients. As a result, this requires these agencies to ensure that ITD undertake certain activities. As an example, Executive Order 12898, 3 C.F.R. 859 (1995), entitled “Federal Actions to Address Environmental Justice in Minority Populations and Low-Income Populations,” emphasizes that Federal agencies have a duty to use existing laws to achieve Environmental Justice, in particular Title VI, to ensure nondiscrimination for low-income and minority populations. Executive Order 13166, 3 C.F.R. 289 (2001) on Limited English Proficiency, according to the U.S. Department of Justice in its Policy Guidance Document dated August 16, 2000 (65 Fed. Reg. at 50123), clarifies the responsibilities associated with the application of Title VI’s prohibition on national origin discrimination when providing information only in English to persons with limited English proficiency.

List of Title VI/Nondiscrimination Authorities:

  • Title VI of the Civil Rights Act of 1964 (42 USC § 2000d, 78 stat. 252) prohibits discrimination in federally funded programs on the basis of race, color, and national origin.
  • Federal-Aid Highway Act of 1973 (23 USC § 324): amended Title VI to prohibit discrimination on the basis of sex in Federal-Aid highway programs.
  • Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended (42 USC § 4601): prohibits unfair and inequitable treatment of persons as a result of projects that are undertaken with Federal Financial Assistance.
  • Age Discrimination Act of 1975, as amended (42 USC § 6101): prohibits discrimination in federally funded programs on the basis of age.
  • Civil Rights Restoration Act of 1987 (Public Law 100-259 March 1988) amended Title VI of the 1964 Civil Rights Act to make clear that discrimination is prohibited throughout all the operations of an agency if any part of the agency receives Federal assistance.
  • Executive Order 12898: Federal Actions to Address Environmental Justice in Minority Populations and Low-Income Populations.
  • Executive Order 13166 (Limited English Proficiency): Improving Access to Services for Persons with Limited English Proficiency.
  • 23 CFR Part 200: FHWA Title VI Program and Related Statutes – Implementation and Review Process.
  • Section 504 of the Rehabilitation Act of 1973, (29 USC § 794) as amended: prohibits discrimination on the basis of disability.
  • Americans with Disabilities Act of 1990, (42 USC § 12101): prohibits discrimination on the basis of disability.
  • The National Environmental Policy Act of 1969 (42 USC § 4321) prohibits disproportionately high and adverse human health or environmental effects of its programs, policies, and activities on minority populations and low-income populations.
  • 49 CFR Part 21: Nondiscrimination in Federally-Assisted Programs of The Department of Transportation – Effectuation of Title VI of the Civil Rights Act of 1964.
  • 49 CFR Part 27: Nondiscrimination On the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance.
  • 49 CFR Part 28: Enforcement of Nondiscrimination on the Basis of Handicap in Programs or Activities Conducted by the Department of Transportation.
  • 49 CFR Part 37: Transportation Services for Individuals with Disabilities – ADA.
  • 28 CFR Part 35: Discrimination on the Basis of Disability in State and Local Government Services.
  • 28 CFR Part 50.3: Department of Justice Guidelines for Enforcement of Title VI of the Civil Rights Act of 1964.
  • 23 CFR Part 771: Environmental Impact and Related Procedures.
  • May 2012 DOT Order 5610.2(a): Final DOT Environmental
ITD Environmental Evaluation Form 0654

The Idaho Transportation Board is a seven-member group whose collective purpose is to ensure a safe, efficient transportation system serving the needs of Idaho citizens. Six board members represent each ITD district of the state. They are appointed by the Governor and confirmed by the Idaho State Senate. The seventh board member, an at-large Chairman, serves at the pleasure of the Governor.

The ITD Board meets once a month to oversee the operations of ITD. The ITD Board establishes state transportation policy and guides the planning, development and management of a transportation network that is safe, efficient and enhances Idaho's economy and quality of life.

The ITD Board normally meets six times in Boise and six times across the state annually. These meetings are open meetings and the public is invited to attend. However, because of the ITD Board’s tight schedule, it is highly recommended that officials or their staff contact the ITD Board Executive Assistant to get on to the agenda.

Additional information about the ITD Board can also be found on the ITD Website (www.itd.idaho.gov) by clicking the “Transportation Board” on the left side of the page. This site contains Board member biographies; meeting schedules and agendas; meeting minutes; Director’s Board Reports; and Board Subcommittee Actions.

ITD Board Subcommittee on Adjustments to the State Highway System

This subcommittee was established in 1996 to review requests to add mileage to the state highway system and to relinquish miles from the state's system. The Subcommittee only meets when there is a formal request from the District Engineer (DE) and/or a local agency. Local agencies may at any time submit addition or deletion requests to their respective DE. The DE will work closely with the local agency to gather information and to create a report about the section of highway in question.

The DE will submit the request to the ITD Board Executive Assistant. She will convene the Subcommittee prior to an upcoming regular ITD Board meeting. The DE and local officials are encouraged to attend this meeting to answer Subcommittee questions. After the Subcommittee considers the request, it submits a formal recommendation to the ITD Board for action.

During one of its monthly Board Meetings, the Board will make its final decision. Minutes will be posted online on the ITD webpage at: http://itd.idaho.gov/board/.

ITD Board Subcommittee on 129,000 Pound Truck Routes

The ITD Board Subcommittee on 129K Truck Routes reviews and analyzes requests to allow trucks up to 129,000 pounds to drive on non-interstate, state-maintained highway routes. To initiate the process, the ITD Chief Engineer and Staff review each request and evaluate the impact on roads, bridges and safety. If the Chief Engineer makes a favorable determination on the request, ITD initiates a 30-day public comment period on the request and evaluation followed by a public hearing in which verbal or written comments can be submitted.

With completion of the public comment period and hearing, the Chief Engineer makes a formal recommendation to approve or disapprove the request to the 129K Pound Truck Route Subcommittee. The Subcommittee will consider the engineering evaluation and all of the comments and make a final decision. The Subcommittee will then forward their final decision to the ITD Board for their approval.

Information about projects being considered as well as the way to make comments can be found on the ITD webpage at: http://apps.itd.idaho.gov/apps/freight/129K/docs/129KManual.pdf.

ITD Advisory Boards, Committees & Working Groups

In order to make wise decisions that truly represent the needs of Idahoans, the transportation department relies heavily on the expertise of advisory boards, committees and working groups. The following groups meet regularly and make recommendations to the Idaho Transportation Board and ITD staff. If any local official would like to find out more about these boards, contact the ITD Board Executive Assistant.

Idaho Aeronautics Board

The five-member Aeronautics Board advises department staff and the Idaho Transportation Board on aviation issues. Members of the Aeronautics Advisory Board are appointed by the governor and confirmed by the Idaho Senate to serve staggered three-year terms. The members represent an area of expertise.

Idaho Automobile Dealers Advisory Board

The Idaho Automobile Dealers Advisory Board advises the transportation department in administering and enforcing the Motor Vehicle Dealer and Salesman Licensing Act. The governor appoints 11 members for three-year terms.

Idaho Byway Advisory Committee

The Byways Advisory Committee consists of federal and state agencies as well as other parties that provide advice and recommendations to the ITD Board. The goal of the Idaho Byways Committee is to nurture an appreciation of Idaho's heritage through the preservation, protection and enhancement of the state's scenic, natural, or recreational characteristics and historic, cultural, or archeological elements; and promote and enhance tourism on designated Idaho highways, roads and trails."

Idaho Freight Advisory Committee

The Idaho Freight Advisory Committee consists of 13 private industry freight stakeholders who bring a statewide freight perspective from diverse stakeholder groups. The Committee serves as a forum for discussing freight movement and freight infrastructure within Idaho; educating freight stakeholders regarding local, regional, and statewide transportation planning processes; providing access to improved freight data; and working with the Idaho Transportation Department to incorporate freight interests into transportation planning to improve freight infrastructure.

Idaho Traffic Safety Commission

The Idaho Traffic Safety Commission reviews traffic safety issues, promotes local and state cooperation, recommends programs for federal aid and supports accident prevention. The commission consists of 15 members including the chairs of the Idaho Senate Transportation and the House Transportation and Defense Committees.

Public Transportation Advisory Council

The Public Transportation Advisory Council advises the Idaho Transportation Board on public transportation issues. It is comprised of six members appointed by the Idaho Transportation Board. Members are appointed for staggered, three-year terms.

Public Transportation Interagency Working Group

The Public Transportation Interagency Working Group assists the transportation department in analyzing public transportation needs, identifies areas for coordination and develops strategies for eliminating procedural and regulatory barriers.

Trucking Advisory Council

The seven-member council recommends highway improvements and advises the board on laws and rules that affect Idaho trucking operations and safety issues.

Bicycle Pedestrian Advisory Committee

It is the Bicycle Pedestrian Advisory Committee’s (BPAC) responsibility to provide advice and guidance to ITD’s Bicycle Pedestrian Program. This guidance includes: 1) helping to focus and prioritize programmatic activities so they are efficiently and effectively conducted on behalf of the state’s bicycle-pedestrian interests, and 2) providing inputs for the creation and revisions of the Statewide Bicycle/Pedestrian Plan. The BPAC has members who are broadly representative of organizations and agencies with diverse perspectives and responsibilities associated with bicycle-pedestrian mobility in Idaho.

Local Highway Technical Assistance Council (LHTAC) Partnership

Consultation and coordination between LHTAC and ITD is a formal partnership in which personnel interact on a regular basis. It is important to note that LHTAC is not subject to the administrative or management control of ITD, but is a separate independent agency. LHTAC was established in 1994 by Idaho Code 40-2401. The LHTAC Council consists of nine members representing the Association of Idaho Cities, Idaho Association of Counties, and the Idaho Association of Highway Districts.

LHTAC’s mission is to “Advocate. Support. Train.” LHTAC develops uniform standards and procedures for highway maintenance, construction, operation and administration; makes recommendations to the ITD Board for the distribution and prioritization of federal funds for local highway projects; and assists the Legislature by providing research and data relating to transportation matters affecting Local Highway Jurisdictions within the state. LHTAC represents its member jurisdictions in conferences, meetings, and hearings relating to highway and street subjects affecting Local Highway Jurisdictions; maintains and disseminates information from other states as to similar activities that would affect the local highway jurisdictions in Idaho.

In addition, LHTAC has the ability to cooperate with and receive and expend aid and donations from the federal or state governments, and from other sources for the administration and operation of the Council, and when authorized by the participating local jurisdiction, to act for that local jurisdiction, through a joint exercise of powers agreement with any other local jurisdiction and any agency of the state of Idaho, or any agency of the federal government.

Every ITD district and MPO has a range of multi-modal advisory panels, committees and organizations. The following breaks down most of those groups however there may be others and consultation and coordination with district and MPO representatives is a critical step in involving all interested parties.

District 1/Kootenai Metropolitan Planning Organization (KMPO)

District 1 staff schedules meetings with the commissioners in each of its five counties. Letters of invitation are sent to a variety local highway jurisdictions, economic development interests and civic groups within each county. Individual coordination meetings are held with staff from the Coeur d’Alene, Kalispell and Kootenai Tribes. The district also coordinates with the following multi-jurisdictional transportation planning groups in a regularly scheduled basis:

  • Boundary Area Transportation Team - Monthly
  • Bonner County Transportation Team - Monthly
  • Kootenai County Area Transportation Team – Monthly
  • Silver Valley Area Transportation Team – Quarterly
  • Benewah Area Transportation Team - Quarterly

These groups focus on transportation issues affecting their local area. Participants include ITD, counties, cities, highway districts, bike-pedestrian interest groups, public transit agencies, and individuals who have transportation-related expertise. The District Engineer, or his designee, attends all of the above teams and meets on a regular basis with tribal councils/chairs, city council, individuals and service/civic organizations. The district’s goal is to support and actively participate in the inter-jurisdictional transportation teams in each of the five northern counties. In addition, ITD staff meets with specific jurisdictions on specific projects and issues as needed.

Local officials receive hard copies of planning documents and the district accepts written comments. For ITIP consultation, the district schedules a meeting in each county, usually through the county commissioners, to discuss and receive input on the draft. These meetings have been held each year during the comment period in July.

The District supports statewide planning needs by involving locals in special meetings or other sessions as requested to support the planning process. On request, District personnel attend specific city, county and highway district meetings.

District 2/Lewis-Clark Valley Metropolitan Planning Organization (LCVMPO)

District 2 staff meets monthly with two multi-jurisdictional transportation planning groups located in the Moscow and Lewiston areas.

Committee membership includes local elected officials from cities, counties and highway districts and other interested parties. ITD’s District Engineer and Engineer Managers regularly participate in committee meetings. The District’s Senior Transportation Planner attends these meetings as appropriate to support meeting objectives. The District Engineer and the ITD Board member meet with the Nez Perce Tribe annually, if possible. Committees address ongoing construction projects, projects under development, scheduling of projects, and planning. State planning efforts are often included on the agenda.

Work associated with the ITIP is routinely discussed. The committees work to identify priority projects that could be considered for inclusion in the ITIP, and become familiar with the respective components of that document that affect their region. All committee members receive copies of the ITIP prior to the meeting at which it is specifically discussed. Other state-level planning efforts are included on the committees’ meeting agendas as needed.

The District supports statewide planning needs by involving locals in special meetings or other sessions as requested to support the planning. On request, District personnel attend specific city, county and highway district meetings.

District 3/Community Planning Association of Southwest Idaho (COMPASS)

District 3 is largest in both area and population of the six ITD districts. The consultation process with rural and small urban areas in District 3 is conducted on a continuous basis although, to date, it has been somewhat informal. Local officials from all counties frequently bring their priorities to the District’s attention. District staff is routinely made available to attend city, county and highway district meetings, as requested by the agencies, to provide information and guidance in planning, financing, design, and construction issues. Local officials are contacted for input to project plans at the concept stage of all design projects in their area. Local officials can review ITIP information and comment on the program at all project related public meetings. Corridor and Planning Studies also include close work with affected local agencies.

The Senior Transportation Planner is the designated contact for projects prior to ITIP approval. After ITIP approval, the District Planner continues as the liaison with planning related projects. District Management and other staff are also made available, as needed, to present information or respond to issues as well as discuss design of construction projects.

District 4

District 4 meets monthly with four different multi-jurisdictional transportation planning groups representing four different parts of the district. Committee membership is comprised of local elected officials from cities, counties and highway districts and other interested parties. Committees include the:

  • Mini-Cassia Transportation Committee
  • Greater Twin Falls Area Transportation Committee
  • North Side Transportation Committee
  • Wood River Transportation Committee

Three of the four committees require dues and operate with a budget. ITD’s District Engineer and the ITD Board Member often participate in these committee meetings, as does the Senior Transportation Planner.

Committee meetings are conducted by using a specific agenda that addresses ongoing projects, projects under development, scheduling of projects, and planning. Any state planning efforts are included on the agenda. Work associated with the ITIP is undertaken routinely, as committees work to identify priority projects that could be considered for inclusion in the ITIP, become familiar with the respective components of that document that affect their region. All committee members receive copies of the ITIP prior to the meeting at which it is specifically discussed. Other state-level planning efforts are included on the committees’ meeting agendas as needed.

The district supports statewide planning needs by involving locals in workshops, special meetings or other sessions as requested to support the planning process. On request, district personnel attend specific city, county and highway district meetings.

District 5/Bannock Transportation Planning Organization (BTPO)

District 5 participates in four multi-jurisdictional transportation planning groups also known as coalitions that meet on a quarterly basis. Formal meeting notes are kept and tracked, formal agendas and sign-up sheets are provided for every meeting to enable accountability and tracking of requests, commitments, and other activities of concern to the coalitions. Written notification of meetings is provided to cities, counties, highway districts, ITD, Shoshone-Bannock Tribes, school districts, chambers of commerce, state senators and representatives and everyone who has attended a previous coalition meeting.

Coalition attendance varies but generally, participants in coalition meetings include city public works staff and elected officials, county public works staff and elected officials, highway district staff and elected officials, school district staff, and Idaho Transportation Department staff and the Idaho Transportation Board member from District 5.

On a more sporadic basis, meetings are also attended by members of the public who have issues they want the coalition to address, law enforcement, planning and zoning commission and staff, resource agencies, local development groups, and businesses. Department staff who attend on a regular basis include the District Engineer and various Engineering Managers. The groups include:

  • Power County Joint Transportation Coalition
  • Bingham County Joint Transportation Coalition
  • Five-County Joint Transportation Coalition (Bear Lake, Caribou, Franklin, Oneida, and eastern Bannock)
  • Pocatello Coordination Group

The ITIP is among the many topics discussed and reviewed by these groups. In the fall, the District formally announces its intention to begin the annual ITIP update, explains the ITIP updating process, and notifies the members of local funding opportunities, then, reviews the draft ITIP document in July at each coalition meeting. Each participant is provided a copy of the draft ITIP document. Projects that are potential nominees to the ITIP are discussed at coalition meetings throughout the year.

Since 1999, the District has undertaken comprehensive planning processes for specific transportation corridors. Consultation regarding corridor needs, goals and objectives, and appropriate improvements and management programs are central to the corridor planning process. Consultation methods for corridor planning including broadly-based advisory committees and public meetings that are convened throughout the planning process from issue identification to recommendation and adoption of improvements; public announcements in the print media and frequented locations; newsletters; personal notification; and the internet. The District also supports and facilitates statewide, headquarters-driven planning and study processes by soliciting participation from local officials and community members.

District 6/Bonneville Metropolitan Planning Organization (BMPO)

District 6 participates in several multi-jurisdictional transportation planning groups and organizations representing:

  • Lemhi and Custer Counties
  • Teton and Fremont Counties
  • Madison and Jefferson Counties
  • Butte and Clark Counties
  • Bonneville County
  • Salmon Valley Stewardship
  • Madison Regional Planning Organization

These committees are made up of resource agencies, elected officials including state legislators, school districts, and public safety organizations. Committees meet at least semi-annually.

These committees have been quite effective as a forum to discuss transportation related concerns, and to present information to local public agencies on funding opportunities, project updates, and information on the annual ITIP. Additional topics can vary based on the interests of the committee membership. The DE, District staff and the Board Member often attends these committee meetings.

Annually, the District hosts a local roads meeting with purpose of providing local government officials in eastern Idaho with information about the ITIP update, future funding opportunities, and how local jurisdictions can participate in this process.

Corridor planning also includes a consultation effort with local elected officials. These plans emphasize a collaborative process with the public, elected officials and agency representatives. Normally, in addition to regularly scheduled public open houses, staff meets with elected officials to identify their concerns and ideas on how best to accomplish the goals and objectives of the individual corridor. It is anticipated that updates will be made to completed corridor plans approximately every five years or as needed. These updates will provide additional opportunities for dialogue and consultation.

The District supports statewide planning needs by involving locals in special meetings or other sessions as requested to support the planning process. On request, District personnel attend specific city, county and highway district meetings.

From concept to construction and through maintenance, the public’s needs, concerns and questions must be considered and addressed as ITD works to improve public safety, enhance mobility, and support economic vitality.

This is why planning for and executing appropriate strategies to involve and communicate with the public at large and with individual stakeholders throughout the life cycle of transportation impacts is critical in ITD’s effort to maintain transparency with the public.

To effectively manage public outreach plans and activities, staff need information and recommended tools to analyze the depth and breadth of outreach needs so they can decide how best to meet them. The Public Outreach Planner (POP) is that resource. The POP is a tool for analyzing and quantifying public outreach needs, which will ultimately lead to appropriate and efficient outreach management.

How to Use the POP

Step 1: Select appropriate track.

The first step in meeting any need is defining it appropriately. For communication analysis, it is necessary to consider a wide range of possible impacts and perspectives. As appropriate questions are defined and addressed, a picture begins to emerge that points a project team in a direction for meeting the public’s potential needs.

Determine what category your transportation impact best fits. Five “tracks” have been developed to catch all potential transportation impacts in Idaho. They are:

  • Corridor Plan - Medium and long-range highway planning efforts. This track is designed to help determine the appropriate level of public outreach on corridor planning efforts, before projects are selected and enter the NEPA phase. Corridor plans help determine where future projects are needed.
  • Environmental & Design - Roadway projects that are in or will be entering the environmental phase. This track is designed to help determine the appropriate level of early public involvement as alternatives are being selected and/or design elements are being determined. Companion projects that fall within the same impact zone will likely be perceived by the public as one project, and should be combined into a single public outreach plan.
  • Construction - Roadway projects that are in or will be entering the construction phase. If your project is currently in construction or entering the construction phase, this track will help determine the appropriate level of public involvement prior to and throughout roadway construction efforts, including maintenance projects. Companion projects that fall within the same impact zone will likely be perceived by the public as one project, and should be combined into a single public outreach plan.
  • Non-Construction Roadway Impacts - Roadway impact not associated with the plan, design or construction of an infrastructure improvement project.These types of impacts may include moving oversized loads, transporting hazardous or sensitive materials, festivals, parades, races or any other non-construction roadway action with the potential for public impact.
  • Emergency/Disaster - The Idaho Bureau of Homeland Security (IBHS) has specific procedures in place for emergency and disaster related incidents. This track provides specific information prepared by IBHS that provides guidance when informing and educating the public during a natural disaster, emergency, or significant large-scale event that involves multi-jurisdictional response and recovery.

Step 2: Answer questions and get your score

For each track, customized multiple-choice questions were developed to address the primary needs, issues and concerns of a variety of stakeholder groups affected by transportation impacts. These questions appear for each track. Each question’s answer choices are equally weighted in a scoring range of 1-5, then averaged – This is your POP Score. Your POP Score is then rounded up to give you a recommended POP Level of 1, 2, 3, 4, or 5 – One representing the most minimal public outreach effort and five representing the most robust and extensive level of public outreach.

Your recommend POP Level should be considered the guiding framework for the intensity and methodology of public involvement for any project. It provides the information necessary to write a public involvement plan that takes recommendations from the POP to guide future public involvement activities, budgets and schedules.

Step 3: Check Score for accuracy in Typical Project Descriptions

Knowing your POP Score, a corresponding level of need can be determined by referencing the POP Level Typical Descriptions.This page describes common attributes of transportation impacts for each track, at each POP Level.

This allows the user to refine decisions about the most appropriate POP Level for a transportation impact. For example, a District Project Manager answered the construction POP questions, to the best of her knowledge, for an upcoming road widening project, and landed on a POP score of 2.53. The worksheet automatically rounded up to a POP Level 3 but after reading the typical project description, the project manager feels like her project is less complicated and this description doesn’t exactly fit. Because her POP Score fell almost half-way between a 2 and 3, she reads the POP Level 2 description and discovers that this more accurately describes her project and proceeds with Level 2 recommendations.

While simple categorization of outreach need provides the benefit of being able to plan for and better manage multiple projects, project managers and teams should remember that public involvement and outreach is a dynamic process. Adjustments are often required over the life cycle of a project, with corresponding changes in approach, strategy and tasks. Given this, be aware that a project may move from level to level as it evolves from phase to phase, or even within a single project phase. You can never complete the POP questions too often. If it feels like your project has grown less or more complicated, re-answer the questions and see where you come out.

Step 4: Save out your completed questions/answers PDF

It is important to save a PDF of your completed questions/answers in your project file. Instructions for saving can be found at the end of the track questions.

Step 5: Review budget and staffing/tools and techniques

  • Budgeting: Once the outreach level is determined, the Budget Estimates page provides a framework for approximate budgets that a contractor or third-party public involvement and communication support may propose, for each track and POP Level. This page also provides estimated direct expense associated with public involvement tools, with or without third-party support.
  • Staffing & Tools: You know your POP level and you have an estimate of how much public outreach might cost, but how do you actually conduct the outreach? For each track and POP Level, the Staffing & Tools page provides customized lists of recommended staff to involve and possible tools and techniques that when done right, have proved successful at effectively involving the public.

Outreach tools listed here are not required, and it is not expected that a transportation impact will exhaust the list for its particular track and POP Level. It is recommended that users work with their SME’s to determine which tools and techniques are most appropriate for your project and the public.

Step 6: Save out appropriate POP Level Reference Guide

The POP Level Reference Guides provide comprehensive information on public involvement requirements, including definitions, descriptions and examples of tools and techniques. Reference guides pull the relevant information from the ITD Guide to Public Involvement and collect it in customized reference guides for each POP Level.

Step 7: Begin and continually update POP Tracking Workbook

The POP Tracking Workbook is designed to help project teams track and document public involvement throughout the life of a project. This workbook asks specific questions about the project to help current and future project teams:

  • Easily locate and reference relevant files, documents and collateral
  • Understand project history, trends, public opinions and attitudes

The POP Level Reference Guides act as a supporting document to the tracking Workbook, where the project’s public involvement activities are documented. One POP Tracking Workbook should be used for the life of a project (from Corridor Planning through Construction) and provides a place to track and update public involvement changes, activities and events.

Subject Matter Experts

The ITD Office of Communications staff, Public Involvement Coordinator and region planners are the subject matter experts (SME) on communications and outreach needs and strategy. As such, they are a resource to project managers and project teams. However, given the sheer volume of projects - most of which require some level of public involvement and outreach – the POP has been developed to assist ITD staff in determining the outreach level on any given plan, project or impact, thus streamlining the outreach management decision-making process.

SME’s should be kept abreast of all public involvement and outreach decisions. They are a resource to the project team or to the third-party communication support that is procured. Department-wide, SME’s must be updated on all activities to coordinate broad-based communications strategy and outreach.

Process Network Integration

To facilitate efficient and effective implementation of the POP, references to it is included in the Project Scheduling System and the Guide to Public Involvement. Other manuals, including the Corridor Planning Guidebook and the Environmental Manual will be updated accordingly. This integration helps users know when and how the POP should be used to analyze need and to establish appropriate outreach budget estimates, potential tools, activities and recommended team framework for the project.

Conclusion

While the POP is meant to provide users with an overview of the outreach planning process and tools to evaluate and meet the needs of a transportation impact, it is critical to note that effective outreach must be custom-designed to fit the impact’s needs.

Early outreach efforts allow ITD to identify issues up front and plan to deal with them. That said, experience shows that transportation impacts evolve and needs change based on public and agency input, technical and political considerations and the changing funding environment. As such, public involvement and outreach must evolve and adapt to match the evolution of a project.

The POP is intended to assist ITD staff in assessing the range of outreach needs, identifying tools that may be used in meeting those needs, and providing an estimate of the potential costs associated with their implementation. POP Levels and their recommendations are not mandated and staff are not held to any requirements. The POP is a resource designed to help ITD staff make educated decisions about public outreach.

The Outcome-Driven Process

In order to develop, write and implement an effective Public Involvement Plan, it is important to begin with the end in mind. In other words, identify and articulate exactly what the goals of the project and plan are and what criteria will best measure how well those goals were achieved.

The goal of public involvement is to generate win-win solutions and comments like these:

  • “We helped develop the purpose of the project.”
  • “We were aware of funding constraints and had input on ways to manage them.”
  • “We feel ownership in the project and are willing to make it part of our community.”
  • “We had a voice in the study and design phases.”
  • “We continue to provide input on project maintenance.”
  • “We were kept informed during the construction process. There were no surprises.”
  • “The completed project reflects our community values and we take pride in knowing we did it together.”

Thorough scoping helps project managers ask the questions that are critical to a project’s success. It provides the information necessary to write a public involvement plan that takes recommendations from the POP to guide future public involvement activities, budgets and schedules. If conducted before a consultant is hired, scoping data help ITD determine which consultant could provide the best public involvement services. It also allows project managers to better analyze a consultant’s scope of work.

An effective public involvement plan must coordinate with the technical milestones in the planning process or the project development process. Coordination means that a good schedule with well-defined activities is critical.

ITD recommends that the POP process be reevaluated as projects evolve and change from one phase to the next and sometimes within a single phase. ITD also recommends that public involvement plans be reevaluated to reflect POP recommendations and changes in the project. For a long process, built-in formal revision dates are a good idea.

STEPS TO AN EFFECTIVE PUBLIC INVOLVEMENT PLAN

Complete the POP

Your recommend POP Level should be considered the guiding framework for the intensity and methodology of public involvement for any project.

Identify Stakeholders

Identifying the segments of the public likely to be affected or impacted by a project is the first step and determines the range of public involvement activities needed. Early stakeholder scoping helps:

  • Identify potential controversies
  • Gauge levels of interest for various stakeholders
  • Assess available resources
  • Identify social, economic, cultural and environmental concerns

While stakeholders include owners of property adjacent to the various alignments, they also include users of the project, jurisdictional representatives, transportation service providers, government agencies and interest groups.

Stakeholders may support the project or may be likely to oppose it.

A typical list of stakeholders might include:

  • Adjacent property owners (residential, commercial, industrial, institutional—education, religious, government, non-profit)
  • Adjacent property renters (residential, commercial, industrial, institutional)
  • Facility users (commuters, truckers, business customers, major regional employers)
  • Local elected and appointed officials (city council, county commissions, planning commissions)
  • Resource and regulatory agencies
  • Local jurisdiction transportation or technical professionals (public works directors, traffic engineers, planning directors)
  • Regional transportation professionals, such as Metropolitan Planning Organization transportation planners
  • State transportation professionals (ITD highway designers and corridor planners, traffic engineers, environmental planners)
  • Federal transportation professionals (Federal Highway Administration, Federal Transit Administration)
  • Transportation service providers (transit agencies, airports, marine ports)
  • Neighborhood organizations
  • Traditionally underserved populations who may be impacted, such as minority groups/leaders, low-income and LEP persons (For complete guidelines, visit idaho.gov)
  • Business organizations (local and regional Chambers of Commerce, economic development agencies, industry associations)
  • Transportation interest groups (transit, bicycle, pedestrian, highway, aeronautic)
  • Native American tribes
  • Special interest groups (environmental, activist)
  • Historic preservation and scenic conservation groups
  • Growth-management interest groups
  • Health and wellness interest groups
  • Media (print, radio, online, television)
  • The general public of the project’s geographical area

Identifying stakeholders can be a challenge. Knowledge of local customs and local “powers” can sometimes be critical. Strong or influential community leaders may not always be elected or appointed officials. It helps to gather people from within ITD who are familiar with the project area and with the transportation needs there. They can provide a place to start identifying potential issues, the groups likely to be affected by those issues, and the key people in each group.

It is important to recognize that no matter how thoroughly the stakeholder identification activities are conducted at the beginning of a project, the list of stakeholders will change as the project progresses. As more detailed information becomes available, members of the general public who were previously uninterested may become stakeholders. The emergence of new stakeholders is a good indicator that it is time to re-do the POP to determine if the level of public involvement your project might need has changed.

The effort to engage underserved populations early in the process may include describing why minorities and other groups should be interested in participating, as well as writing documents for the public in easy-to-understand or multiple languages. The earlier all interested parties can be identified, the better. Because of this, it is a good practice to include mechanisms for outreach to the general public as a continuing element of the overall public involvement plan.

Identify Issues

Stakeholder interviews conducted as part of public involvement scoping/plan development should provide a set of community issues, values and constraints concerning the project. But the results of such interviews may not necessarily provide a complete picture of all community values and interests. An effective public involvement plan includes broad community outreach at an early point in the project to ensure mutual understanding between ITD and the stakeholders of the full set of concerns associated with the project.

In some cases, some of the issues identified are beyond the scope of the current project process. They may need to be referred to other agencies that can take appropriate action, shifted to another planning and development process better suited to addressing them or postponed for consideration at a later stage of project development.

The identified issues that pertain to the project at hand should be incorporated into the project definition and documented as input into the evaluation of the project’s purpose and need.

Outreach should be focused on understanding community attitudes about the nature of transportation problems or issues associated with the project. Specific concerns about safety, mobility, land use, land development and environmental values are especially important. Individuals or groups may note a concern or issue that might seem irrelevant or trivial, but project managers and ITD staff should strive to maintain an open mind and listen to what is being said. Again, issues often will resurface at some future point in the project if left unaddressed.

Establish Objectives

The next step in the planning process is to answer the question: “What do we need to accomplish with the public by the end of the decision-making process?” The answers become objectives that address stakeholder concerns as well as planner or project developer goals and can be achieved through public involvement activities.

Example of an objective: Maintain timely contact with key stakeholders throughout the decision-making process. At a minimum, some type of contact should be maintained no less than every four months.

Select Public Involvement Staffing and Tools

The Staffing & Tools page provides a customized list of recommended staff to involve and possible tools and techniques that when done right, have proved successful at effectively involving the public at each POP level.

The outreach tools listed here are not required, and it is not expected that a transportation impact will exhaust the list for its particular track and POP Level. ITD recommends that users work with their SMEs and project team to determine which tools and techniques are most appropriate for your project and public. More than one activity can, and usually should, be used to achieve each objective.

The tools listed here are hyperlinked to their corresponding section in this guide, to allow users to learn more about the tools, how to develop and implement them, and review examples from past ITD projects.

For users who would prefer a POP Level-specific public involvement guide, complete with definitions of tools and techniques appropriate for your effort, the POP Level Reference Guides were developed. These guides pull the relevant information from this guide and collect it in specific reference guides for each POP Level.

Title VI Considerations

Overview of Title VI

It is critical that all stakeholders have the opportunity to participate in every public involvement activity. Make arrangements as necessary to accommodate individuals with special needs.

In addition to scheduling events in venues that are Americans with Disabilities Act (ADA) compliant, it means addressing the needs of stakeholders whose first language is not English. Such consideration is a matter of courtesy and effective involvement; it is also required by law. Title VI was enacted as part of the Civil Rights Act of 1964, stating that:

No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. (42 USC 2000)

The Idaho Transportation Department (ITD) is committed to compliance with Title VI of the Civil Rights Act of 1964 and all related regulations and directives. ITD assures that no person shall on the grounds of race, color, national origin, gender, age, or disability be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any ITD service, program, or activity. ITD also assures that every effort will be made to prevent discrimination through the impacts of its programs, policies, and activities on minority and low-income populations. In addition, ITD will take reasonable steps to provide meaningful access to services for persons with Limited English Proficiency (LEP).

Related Statutes

In addition to Title VI, other related statutes provide protection against discrimination on the basis of gender, age or– disability by programs receiving federal financial assistance.

Title VI was further defined in 1994. Executive Order 12898 (Federal Actions to Address Environmental Justice in Minority Populations and Low Income Populations) requires federal agencies and their recipients to identify and address the effects of all programs, policies and activities on minority and low-income populations.

In 2000, Executive Order 13166 (Improving Access to Services for Persons with Limited English Proficiency) was signed into law, requiring federal agencies to assess and address the needs of otherwise eligible LEP persons seeking access to the programs and activities of recipients of federal financial assistance.

ITD’s Responsibilities

The following table provides a brief summary of Title VI considerations and ITD’s responsibilities. For complete guidelines and further information, visit the ITD Web.

Statute Intent ITD’s Responsibilities

1964: Title VI

(Section 42 USC 2000)
Prevents discrimination based on race, color, religion or national origin. Add Title VI Compliance Statement (see Title VI Statement, Appendix 2) to all publicly distributed documents.

1973: Rehabilitation Act

(Section 504 29 USC 790)
Protects qualified individuals from discrimination based on their disability.

Venues must be handicapped-accessible throughout. Check primary entrances for widths and ramps, circulation space for sufficient wheelchair access, microphones for adjustability, drinking fountains and restrooms for accessibility, public transit for accessibility, and parking area for access by persons with disabilities.

Notices, fact sheets, comment forms, etc. will be made available in alternative formats upon request for those with seeing or hearing impairments. The public is not charged for alternative formats such as large print, audio cassettes or CDs, Braille, amplification systems or sign language interpreters. (http://apps.itd.idaho.gov/apps/ocr/documents/FTAT6Plan.pdf)

1973: Federal Aid Highway Act

(Section 23 USC 324)
Prevents discrimination based on gender. Hold events at gender-neutral locations and use gender-neutral language and references in spoken and written communication with stakeholders.

1975: Age Discrimination

(42 USC 6101)
Prevents discrimination based on age. Accommodations for elderly persons with limited mobility or undeveloped computer skills.

1976: FHWA Title VI Regulations

(Section 23 CFR Part 200)
Identifies specific actions and attributes to ensure compliance. Proactively ensure inclusion of and outreach to all stakeholders who might be impacted by a project.

1976: Environmental Justice

(Executive Order 12898)
Mandates fair and equitable treatment of low-income and minority populations. Identify and address disproportionately high and adverse human health and environmental effects. Encourage participation of impacted stakeholders in all phases of decision-making.

2000: Executive Order 13166

Mandates that LEP persons (who do not speak English as their primary language and have limited ability to read, speak, write or understand English) have meaningful access to programs and services. Check Idaho census reports for project–area demographics.State in all outreach documents (brochures, booklets, pamphlets, flyers, Web site, etc.) that language services are available free of charge. Provide or offer to provide interpreter(s). Include notices in local newspapers in languages other than English. Provide notices on non-English language radio and television stations about the availability of language assistance services for important events.
Writing the Public Involvement Plan

Overview

Every transportation project is different and each requires a public involvement plan tailored to its own unique needs and issues. Detailing public involvement goals, objectives, strategies and tools helps ensure that methods for soliciting public input are effective. With up-front planning, mid-stream changes are less likely, meaning that projects are more likely to stay within budget and on schedule.

Flexibility is also critical. Effective public involvement activities should be adaptable so they can evolve as conditions and situations change.

egin developing a plan by identifying the project’s purpose and need, determining the level of public involvement appropriate for the project through the POP, and identifying public involvement goals and objectives. Clarity will help identify the best strategy and tactics.

  • Complete the POP before you start writing the public involvement plan.
  • A plan is required for complex transportation projects and highly recommended, but not required, for all other projects.
  • The public involvement coordinator is available for help in completing the public involvement plan.
  • Submit the completed plan to the public involvement coordinator and attach a copy of the Location and/or Design Study Report.

Components of a Public Involvement Plan

The introduction should explain the project as well as provide background information. The introduction also sets the tone for the project’s public involvement and may be useful when developing related materials.

Goals and Objectives: Every public involvement plan begins with ITD’s goals for public involvement.

  • Gather the concerns and needs of the public to be considered during the project’s decision making process.
  • Use information gathered from the public to develop informed decisions.

The objectives should be derived from the specific circumstances of the project. The more specific they are, the better, as objectives provide justification for all other activities included in this plan.

Project Stakeholders: This section of the public involvement plan should answer two questions:

  • Who might be interested in participating?
  • Whose participation is necessary for ITD to make sound decisions?

Next, identify the best channels of communication with stakeholders and what information the stakeholders need about the project.

Project Strategy: Outline the general approach and public involvement processes for achieving the project’s goals and objectives.

Staffing and Tools: Use your POP Level and its recommendations as your guide. Review what has worked well for prior projects and has led to the greatest success. Understanding the project and the level of public interest will help you select the most appropriate tools and techniques for engaging stakeholders.

Resources: Specify the resources (both time and money) necessary to implement the project’s public involvement activities. It is important to know the cost of your tools and techniques to determine whether available resources are adequate or alternatives need to be found. The Budget Estimates page provides a framework for approximate budgets that a contractor or third-party public involvement support person may propose, for each track and POP Level. This page also provides estimated direct expenses associated with public involvement tools, with or without third-party support.

Project Schedule: Identifying project milestones helps determine which and when particular public involvement activities are appropriate. Key activities should be integrated into the project’s critical path method (CPM). The project activity flowcharts identify where “typical” public involvement activities occur during the development process.

Management:This section of the public involvement plan identifies the chain of communication as well as the roles and responsibilities between headquarters, Office of Communications, the district and any public involvement consultants. This section is especially important if a consultant is implementing public involvement activities.

Evaluation:Evaluation should occur throughout the project. This section of the plan should outline methods and measurements for evaluating whether the strategies, tools and techniques are meeting public involvement goals and objectives for the project.

Points to remember:

  • Project managers are responsible for the development of public involvement plans for complex projects.
  • Project managers are encouraged to include the public involvement coordinator in the public involvement consultant-selection process.
  • The public involvement coordinator is responsible for reviewing and providing feedback to the project manager regarding the consultant’s scope of work and the public involvement plan.
  • Project managers can request the public involvement coordinator’s participation in projects whether or not a consultant is involved in a project.
Examples and Samples

Scoping Questions

  1. Project origin and background
    1. Why is this project in the program?
    2. Why is this project needed?
    3. What are the concerns or history of public involvement in the communities affected by this project?
    4. What does the community (elected officials and others) need to know about this project?
  2. Project Impacts
    1. What are the benefits of this project?
    2. How will it improve the community?
    3. Will the project change the character or function of the highway? How?
    4. What are the environmental implications of this project?
    5. Are there any other special concerns associated with this project?
    6. What stakeholder reaction is expected?
  3. Stakeholders
    1. Who is impacted by this project? Who are the project stakeholders? (note: this list should be updated as needed throughout the project.)
    2. What is the best way (or ways) to provide information to the stakeholders?
    3. What are the best ways to gather information from the stakeholders?
    4. Whose needs will be met by this project?
    5. Whose needs will not be met?
    6. Are any minority, low-income, Native American tribes, elderly or other populations with special needs affected or impacted by this project?
    7. What is the best way to develop two-way communication with minority, low-income, Native American tribes, elderly or other populations with special needs who are affected or impacted by this project?
  4. Schedule
    1. What is the schedule for project development?
    2. Will the project require a merger process, and if so, why?
    3. What community events could be affected by this project?
  5. Legal Questions
    1. Will right-of-way need to be purchased? If so, how much, and what actions are necessary?
    2. What are the mandates or regulations governing this project?
    3. What are the potential environmental or cultural impacts?
    4. What impacts will there be to roadways or facilities under another agency’s jurisdiction?
  6. Resources
    1. What resources do I need to implement public involvement for this project?
    2. What resources do I have to implement this project?
    3. If resources are not adequate, what steps can be taken?

Additional scoping questions can be found in Guide to Completing the ITD-783 Concept Report.

Responses to scoping questions should be attached to the completed ITD-2708 Preliminary Project Concept form. Enlist the public involvement coordinator’s help in completing the scoping questions, if necessary. Always be sure to include the following:

  • Project name
  • Project manager
  • Project sponsor
  • Key number
  • Project number
Sample Completed Project Evaluation Checklist: Completed Project Evaluation Checklist

Goals and objectives

  • Were the goals of public involvement met?
  • Were the public involvement objectives met?
  • How closely did the process follow the public involvement plan?
  • What modifications had to be made, and were those modifications effective?
  • Were changes documented and the plan updated, if needed?

Timeline

  • What influence did public involvement have on the project development schedule?
  • Were public involvement activities conducted at the appropriate times?

Contacts

  • According to public involvement records, how many letters were sent and phone calls made?
  • What was the attendance at public meetings and hearings, if held?
  • How many comments were provided and which stakeholder groups do they represent?
  • Did ITD reach all identified stakeholders? If so, was the contact effective?

Media

  • What did the media report about the project? About ITD?
  • What issues did they cover? Which did they criticize? Which did they applaud?
  • What kind of editorials and letters were published about the project? Did ITD respond? If so, how did it respond?

ITD

  • How did other department staff (district engineer, planners, headquarters, and others) view the public involvement process for the project?
  • How did the Idaho Transportation Board react? What feedback, if any, did they provide?
  • How effective was the communication between affected divisions involved with the project’s public involvement activities?

Budget

  • Did the public involvement process stay within budget? Explain.

Materials

  • How effective were the public involvement materials created for the project—such as brochures, news releases, newsletters, print ads, video, and others? How much did they cost?
  • Was there any public reaction to the materials?
  • How effective was the coordination among those who developed and distributed the materials?

Midstream adjustments and crises

  • What crises, changes, or unexpected events occurred during the project?
  • How well were they handled?
  • How could they have been avoided?

Consultants

  • How well did the public involvement consultant understand and incorporate ITD’s public involvement goals and objectives into the project?
  • How effective was the consultant in helping ITD engage the public?
  • Did the consultants follow ITD standards? (Documents, press releases, Web sites etc.)
  • How was the quality of the consultant’s work?
  • What will I look for when selecting the next public involvement consultant?

Self

  • What did I think about the process?
  • What did I think went well? What didn’t work?
  • What would I do differently?
Internet

ITD’s official website where users can access a variety of information from projects in the ITIP to a variety of publications like Annual Reports, ITD’s Strategic Plan, Corridor and Highway Plans, Long-Range Transportation Plans, ITIP, etc.

YouTube (https://www.youtube.com/user/idahoitd)

This is a video-sharing website where users can upload, view and share video clips. Videos allow ITD to show audiences footage of road conditions, storm damage, project simulations, or other events and activities in a visually compelling way.

Twitter (https://twitter.com/idahoitd)

This free networking and micro-blogging service allows users to send and read other users’ text updates (known as tweets). ITD’s Twitter updates are sent to subscribers and received on their computer, cell phone, or mobile hand-held device. This real-time information enables the user to adjust their travel plans or routes accordingly.

Facebook (https://www.facebook.com/IdahoTransportationDepartment?ref=ts)

This free interactive social media network is a way to stay up to date with ITD news via profile updates and photos. All you have to do is “Like” the ITD Facebook page, and you can keep tabs on what ITD is doing.

Partner Websites

ITD will work closely with our partners to inform local officials of comment periods and public meetings. ITD will work closely with the following agencies to post notifications of events and activities on their websites: