ITD Communication Portal

Public Outreach Planner

  

Level-by-Level Snapshot of Staffing & Suggested Possible Tools

The following table describes common attributes of transportation impacts for each track, at each POP Level.

This allows the user to refine decisions about the most appropriate POP Level for a transportation impact. For example, a District Project Manager answered the construction questions to the best of her knowledge for an upcoming road widening project, and landed on a POP Score of 2.5. The score automatically rounded up to a POP Level 3 but after reading the typical project description, the project manager feels like her project is less complicated and this description does not exactly fit. Because her POP Score fell almost half-way between a 2 and 3, she reads the POP Level 2 description and discovers that this more accurately describes her project and proceeds with a Level 2 recommendation.

REMINDER: NEPA has specific requirements regarding public involvement. Please refer to the NEPA section, page 11 of the ITD Guide to Public Involvement to determine if there are specific tools required for your project.

For users that would prefer a POP Level specific public involvement guide, complete with definitions of tools and techniques, the POP Level Reference Guides was developed. This guide pulls the relevant information from the ITD Guide to Public Involvement and collects it in customized guides for each POP Level.

Quick Links

Click the links below to navigate to the
main topics of this chapter.

POP STEPS

1. Select appropriate track

2. Answer questions and get your score

3. Check score for accuracy in Typical Project Descriptions

4. Save out your completed questions and answers .pdf

5. Review Budget Estimates and Staffing & Tools

6. Save appropriate POP Level Reference Guide

7. Begin and continually update POP Tracking Workbook

Level 1

Level 1 Reference Guide

Early Environmental & Corridor Plan Design Phase (tools designed to build on early environmental tools) Construction & Non-Construction Roadway Impacts (NCRI)
Primary Resources
District environmental and planning staff. Coordination with Public Involvement Coordinator. Office of Communication and Contractor Designee or District Maintenance Supervisor (NCRI).
Possible Tools
  • Agency/municipal notification
  • Letter to key stakeholders
  • News release
  • Continued key agency/stakeholder coordination
  • VMS signs
  • Construction fliers
  • District projects website posting
  • News release
  • Impacted stakeholder contacts
  • Social media updates

Level 2

Level 2 Reference Guide

Early Environmental & Corridor Plan Design Phase (tools designed to build on early environmental tools) Construction & Non-Construction Roadway Impacts (NCRI)
Primary Resources
District environmental and planning staff. Coordination with Public Involvement Coordinator. Office of Communication or District Maintenance Supervisor and Permit Requestor for NCRI.
Possible Tools
  • Agency/municipal notification
  • Letters to key stakeholders
  • Fliers
  • Social media
  • District projects website posting
  • News release
  • Continued key agency/stakeholder coordination
  • VMS signs
  • Construction fliers
  • District projects website posting
  • News release
  • Stakeholder availability
  • EMS coordination
  • Social media updates
  • 511 updates

Level 3

Level 3 Reference Guide

Early Environmental & Corridor Plan Design Phase (tools designed to build on early environmental tools) Construction & Non-Construction Roadway Impacts (NCRI)
Primary Resources
District Communication Officer and/or third-party to maintain stakeholder contact. Consider third-party public involvement consultant. For NCRI, if permit requestor is handling all outreach, assigned outreach tasks need to be clearly communicated and agreed upon.
Possible Tools
  • Agency/municipal coordination
  • Stakeholder interviews
  • Fliers
  • Newsletters (paper and electronic)
  • Public meeting/hearing
  • Environmental justice outreach
  • Legal notices/notice of availability
  • Community Advisory Committee
  • Facilitated decision-making
  • Special interest group outreach
  • Media relations
  • Social media
  • District projects website posting
  • Online surveying
  • Continued key agency/stakeholder coordination
  • Community Advisory Committee
  • District projects website posting
  • Newsletters (paper and electronic)
  • Social media updates
  • EMS contacts
  • School district/busing coordination
  • VMS signs
  • Construction fliers
  • Fact sheets
  • District projects website posting
  • Social media updates
  • Pre-construction open house
  • 511 updates
  • Stakeholder availability
  • Media relations
  • Pre-construction partnering workshop
  • Construction Coordination Team
  • Conflict resolution/mediation
  • EMS coordination
  • School district/busing coordination
  • Trucking and motor carriers coordination

Level 4

Level 4 Reference Guide

Early Environmental & Corridor Plan Design Phase (tools designed to build on early environmental tools) Construction & Non-Construction Roadway Impacts (NCRI)
Primary Resources
Consider Office of Communication/District staff member primarily dedicated to this effort and/or third-party public involvement/communication consultant. For NCRI, if permit requestor is handling all outreach, assigned outreach tasks to need to be clearly communicated and agreed upon.
Possible Tools
  • Agency/municipal coordination
  • Stakeholder interviews
  • Fliers
  • Brochure
  • Newsletters (paper and electronic)
  • Public meeting/hearing
  • Environmental justice outreach
  • Legal notices/notice of availability
  • Community Advisory Committee
  • Facilitated decision-making
  • Special interest group outreach
  • Media relations
  • District projects website posting
  • Social media
  • Online surveying
  • Site tour
  • Paid advertising
  • Online open house
  • Neighborhood association outreach
  • Partnering workshops
  • Pre-project conflict assessment
  • Focus groups
  • Continued key agency/stakeholder coordination
  • District projects website posting
  • Newsletters (paper and electronic)
  • Site tour
  • Right-of-way process support
  • Social media updates
  • School district/busing coordination
  • Community Advisory Committee
  • Civic organization/senior center outreach
  • Chamber of Commerce/City
  • Council outreach
  • VMS signs
  • Construction fliers
  • Fact sheets
  • District projects website posting
  • Stakeholder availability
  • Media relations
  • 511 updates
  • Pre-construction partnering workshop
  • Construction Coordination Team
  • Conflict resolution/mediation
  • EMS coordination
  • School district/busing coordination
  • Trucking and motor carriers coordination
  • Paid advertising
  • Agency/municipal leadership updates
  • Transit coordination
  • Neighborhood association outreach
  • Social media updates
  • Newsletters (paper and electronic)
  • Pre-construction open house

Level 5

Level 5 Reference Guide

Early Environmental & Corridor Plan Design Phase (tools designed to build on early environmental tools) Construction & Non-Construction Roadway Impacts (NCRI)
Primary Resources
Consider Office of Communication/District staff member primarily dedicated to this effort and/or third-party public involvement/communication consultant. For NCRI, if permit requestor is handling all outreach, assigned outreach tasks to need to be clearly communicated and agreed upon.
Possible Tools
  • Stakeholder interviews
  • Fliers
  • Brochure
  • Newsletters (electronic and paper)
  • Public meeting/hearing
  • Environmental justice outreach
  • Community Advisory Committee
  • Legal notices/notice of availability
  • Facilitated decision-making
  • Special interest group outreach
  • Media relations
  • District projects website posting
  • Social media
  • Online surveying
  • Site tour
  • Paid advertising
  • Video/animation
  • Online open house
  • Neighborhood association outreach
  • Partnering workshops
  • Process evaluation
  • Policy-level problem solving
  • Pre-project conflict assessment
  • Focus groups
  • Continued key agency/stakeholder coordination
  • District projects website posting
  • Newsletters (paper and electronic)
  • Social media updates
  • Site tour
  • Right-of-way process support
  • School district/busing coordination
  • Partnering workshops
  • Community Advisory Committee
  • Policy-level problem solving
  • Civic organization/senior center outreach
  • Chamber of Commerce/City Council outreach
  • VMS signs
  • Construction fliers
  • Fact sheets
  • District projects website posting
  • Stakeholder availability
  • Media relations
  • Pre-construction partnering workshop
  • Construction Coordination Team
  • Conflict resolution/mediation
  • EMS coordination
  • 511 updates
  • School district/busing coordination
  • Paid advertising
  • Agency/municipal leadership updates
  • Transit coordination
  • Neighborhood association outreach
  • Policy-level problem solving
  • Social media updates
  • Newsletters (paper and electronic)
  • Pre-construction open house
  • Trucking and motor carriers coordination