DMV launches over-the-phone registration renewals

The Idaho Division of Motor Vehicles (DMV) is excited to announce the launch of a new phone queue dedicated to registration renewals. Customers will be able to renew an existing vehicle registration over the phone in addition to online, in person, by video appointment, or in office.

“We are always looking for ways to offer more options for our customers,” explained DMV Administrator Lisa McClellan. “The dedicated phone queue is a great option for customers who can’t make it to the DMV but aren’t ready do it themselves online.”

When customers call 208-584-4343 to renew their vehicle registration, they will be placed in a phone queue, and the next available agent—either from ITD or a county office—will assist them. County transactions processed through this system will continue to include the county’s administrative fee.

Over a dozen other transactions, including driver’s license renewals, change of address, and more, are available through the DMV’s online self-service portal at www.dmv.idaho.gov.