ITD recommends county sheriff’s offices close due to ongoing driver’s license issuance problems

12:10 p.m. Tuesday, Aug. 28

BOISE—Due to ongoing outages related to the Division of Motor Vehicle’s software vendor that issues driver’s licenses, the Idaho Transportation Department is recommending sheriff’s offices close their doors while troubleshooting continues.

Please check with your local sheriff’s office.

ITD will be sharing more information at 1:30 p.m. on short and long-term solutions to these ongoing problems.

More information on ITD media availability will be shared at that time.


7:25 a.m. Tuesday, Aug. 28

DMV transactions, vendor systems appear normal

DMV STATUS UPDATE – Normal transactions are resuming at county offices – licensing vendor systems appear to be working normally.


1 p.m. Monday, Aug. 27

Multi-state outage affects driver’s license system in Idaho

Driver’s License services are currently down across Idaho due to a multi-state outage by the vendor that provides driver’s license issuance through the Idaho Division of Motor Vehicles.

There is no current estimated time on when the system will be online. ITD apologizes for the inconvenience to our customers and county staff.

This outage is unrelated to the recent software upgrades ITD and county sheriff’s offices completed in early August.

ITD will provide updates throughout the day as we work with the vendor and county staff.