The service operates during weekday peak hours and as needed for special occasions such as traffic shifts or closures, holidays and public events. The services include assisting with breakdowns, accidents and law enforcement traffic assistance. Craig Parker is the primary contractor operating the tow. His goal is to remove the vehicle and occupants from the work zone and take them to a safe location off the interstate to enhance their safety while reducing traffic delays.
From the time the service began in December 2019 through August 2020, the Safety Service Patrol has completed 154 assists/tows. This includes 81 breakdowns, 44 accidents, and 29 law enforcement assists with zero serious injuries or stuck-by events.
In addition, ISP’s increased presence in this high priority construction corridor has resulted in an improvement in officer response times in the work zone. ISP has made 1,613 contacts and traveled 17,568 miles since the beginning of construction.
ITD was commended for providing prompt and safe response times to stranded motorists, reducing congestion and increasing reliability of travel times.
The COMPASS Leadership in Motion Awards recognize businesses, individuals, and projects that demonstrate leadership in supporting the Treasure Valley’s regional long-range transportation plan. Last year, ITD District 3 Administrator Caleb Lakey received an award for the “Leadership in Practice, Professional” category.