ITD Encourages Full Fee Commercial Vehicle Customers to Choose New Expiration Months to Improve Efficiency

A semi truck with front license plate partially covered.

The Idaho Transportation Department (ITD) is working to improve customer service and streamline operations by addressing the annual influx of Full Fee commercial vehicle registration renewals in December and January. With thousands of registrations expiring during these two months, the high volume of transactions creates challenges in maintaining timely processing for all customers.

To mitigate this issue, ITD has been offering customers the option to select a different registration expiration month in their Full Fee renewal packets for the past three years. This initiative is designed to evenly distribute registration renewals throughout the year, enabling the Commercial Vehicle Services team to provide faster, more efficient support.

What Full Fee Customers Need to Know

  1. Action Required for December/January Renewals
    If you submit your Full Fee renewal without selecting an expiration month other than December or January, you will receive the following email when your renewal invoice is generated:

In order to serve our customers more efficiently and reduce the extremely high volume of renewals that come in every December and January, please select a vehicle registration expiration month that is not December or January, as indicated on the flyer that was included in your renewal packet.

Please be aware that if a month of expiration other than December or January is not selected, you will be assigned an expiration month for the 2026 renewal period.

If you have a preference on a month of expiration (other than December or January), do not pay the attached invoice. Instead, reply to this message and inform ITD which month you prefer your registration renewal, and a new invoice will be provided.

The email also explains payment options for the current invoice if you choose not to change expiration months at this time.

  1. Default Assignment for Future Renewals
    Customers who do not select an alternate expiration month will automatically be assigned a non-December/January expiration month for their 2026 renewal period.

By spreading the workload across all 12 months, ITD aims to improve processing times and ensure a smoother renewal process for everyone.

For questions or assistance, please contact the ITD Commercial Vehicle Services team at cvs@itd.idaho.gov or (208) 872-3163.