Improved, updated 511 Traveler Information System launched

Note: The image above is what a visitor to the 511 site will see – an invitation to try out the new platform.

BOISE – With winter driving weather bearing down on much of the state, a new and improved version of the 511 Traveler Information System launched today (Thursday, Oct. 31). The improved site, still accessible at, offers an updated look and new features for the 14-year-old service.

“The new website offers a new, more intuitive user interface,” explained 511 Manager Tony Ernest. “We are simplifying and consolidating — making it easier to use and find the information people want.”

“We’re taking the best from multiple pages before and rolling it into one location,” Ernest explained. The improvement also means that all platforms – desktop computer, tablet, cell phone — will be supported by that one single site.

Rather than offering a separate version for commercial vehicle operators, the improved 511 has a special “Truckers” mode more customized to their specific needs.

Ernest also said the improved site welcomes feedback. “The site lets you offer your feedback to us,” Ernest said. “Based on what you tell us, we will continue to modify and improve the site over the next few months.”

The 511 service has proven to be a valuable source of information on road conditions statewide. The 511 slogan — “Know B 4 U Go” — is a reminder that it is best to get road condition information before you get behind the wheel and start your trip, and to factor in conditions along your travel route and at your destination.

The 511 service in Idaho launched in November 2005. Since then, citizens have accessed the 511 service 41 million times, including 5.6 million times last year.

The system accesses 150 traffic cameras statewide.

Idaho’s system came when the Federal Communications Commission designated 511 as the nation’s traveler information phone number in 2000.

Nearly two dozen enhancements have been made since 511 was unveiled. In addition to four state awards, in 2010 the American Association of State Highway and Transportation Officials recognized the system with a national President’s Transportation Award for Traffic Safety. – Know B4 U Go