Idaho DMV encourages customers to “skip the line, go online,” for many DMV transactions

The Idaho Division of Motor Vehicles continues to encourage customers to go online, to take care of many DMV services—that don’t require a trip to an actual office. The service is designed to reduce wait times and in-person gatherings due, in part, to COVID-19 social distancing protocols in county DMV offices.

“With the extension to some expiring vehicle registrations and driver’s licenses ending January 31, now more than ever, skip the line and go online to complete your transaction,” said DMV Administrator Alberto Gonzalez.

Some online services that can be completed safely, 24 hours a day at dmv.idaho.gov include:
• Renewing vehicle registration/license plates
• Checking and adding insurance policy information
• Ordering personalized plates
• Renewing a driver’s license or ID
• Purchasing a replacement license

There are some exceptions, including those for drivers who want to get a Star Card—Idaho’s Real ID. A full list of services that can be completed online is available at dmv.idaho.gov.

County DMV office hours vary statewide and are determined by county sheriffs and assessors. To contact your local office, business hours and phone numbers can be found at dmv.idaho.gov.

Make Idaho hands-free in 2021

cell phone is hands free mode while driving

This week marks the end of what has been a memorable year for all Idahoans. While 2020 has taught us many new terms like “mask up” and “social distancing” there is one phrase we’d like you to keep in mind for 2021 “hands-free Idaho.”

That’s because beginning Jan. 1, police across Idaho will begin issuing citations for drivers using a handheld device. The law took effect in July of this year after passing through the Idaho legislature in the spring.

This change will affect drivers across Idaho. Here are three things you need to know about the changes:

Police have been enforcing the law for nearly six months now

Yes, police will begin to issue citations on Jan. 1, but they have been enforcing the new law since July. Police have been able to enforce the law since the beginning by stopping distracted drivers. However, until now, violators who have been stopped were let off with a warning. Beginning Jan. 1, violators can be issued a fine starting at $75 and going as high as $300 for multiple offenses during a three year period.

This law replaces any local hands-free ordinances

Over the last several years, a patchwork of cities and counties have passed hands-free driving ordinances at the local level. This caused some confusion for drivers as they went from one jurisdiction to the next. Idaho’s hands-free law preempts all local ordinances meaning no matter where you drive in Idaho, the expectation is for you to be hands-free.

The law even applies at stop signs and traffic signals

This new law requires drivers to put away electronic devices while operating a motor vehicle on a public roadway. This includes while temporarily stopped at a traffic signal or a stop sign.

Hands-free driving is not risk-free driving. Drivers will still have to contend with other forms of distractions, but putting the phone away will help motorists be better prepared for whatever lies ahead on the road.

Operation Safe Holiday: don’t drive impaired

The holidays are here and while celebrations may look different this year, keeping our communities safe remains a top priority. That is why law enforcement agencies are working together to keep impaired drivers off Idaho roads.

The ITD Office of Highway Safety (OHS) is partnering with 53 law enforcement agencies statewide to increase impaired-driving enforcement and education from Dec. 11 to Jan. 3, 2021, surrounding the holiday season. The statewide campaign is part of the national Drive Sober or Get Pulled Over mobilization.

“Increased messaging at both the state and national level on the dangers of impaired driving, combined with increased enforcement, is part of a joint effort to prevent DUI related crashes,” said OHS Grants Officer Lisa Losness.

In 2019 there were 238 impaired driving crashes that resulted in fatalities and suspected serious injuries, an increase of 27% from 2018. Last year 6% of all crashes involved impaired driving but resulted in 44% of all crash-related fatalities.

“The consequences of driving impaired tend to be severe,” said OHS Manager John Tomlinson. “It is a serious crime that puts Idahoans at risk every single day, and it is absolutely preventable.”

The consequences of a single DUI conviction for a first-time offender in Idaho can include costly fines, court costs, legal fees, jail time, and license suspension.

“We ask all Idahoans to please drive safely this holiday season,” reiterated Tomlinson. “We want everyone to make it home safely, so please designate a sober driver.”

What can you do?

Plan your safe ride home before you leave
If someone you know has been drinking, do not let that person get behind the wheel
If you drink, do not drive. Call a taxi, a ride-share service, or a sober friend
Always buckle up – it’s your best defense against impaired drivers

If you see an impaired driver on the road, call *477(*ISP) or call 911. Your actions could help save someone’s life.

Funding for extra traffic patrols is provided by a grant from OHS through the National Highway Traffic Safety Administration.

Idaho Ready: Pack your winter car emergency kit

Winter weather has arrived in Idaho and it’s time to be Idaho Ready on the road. One way you can do that? Keep an emergency kit in your car this winter.

You want to be prepared for anything that comes your way, so here are a few things you should always have with you when traveling.

Flashlight — make sure the batteries work
Jumper cables — in case your car won’t start, or maybe you need to help someone else
Kitty litter can give you some traction if your tires are spinning on ice
Chains
Small shovel to dig out around your tires or tailpipe
Flares and a first aid kit
Food and water — pack high protein snacks that will fill you and your family up for a while
Anything to keep you warm — a blanket or a small sleeping bag, winter coat, gloves, hat, and waterproof boots
Ice scraper

If you run off the road, break down, or simply get stuck during a storm, these items will help keep you warm and safe until help arrives. Remember, always let someone know about your travel plans, especially if you’ll be driving through areas with no cell service. Check the latest road conditions at 511.idaho.gov before you leave.

Idaho Ready: Winter driving insight from ITD’s snow plow operators

In Idaho you have to be prepared for all sorts of winter weather, and that means being Idaho Ready to drive safely. The Idaho Transportation Department wants drivers to have the knowledge and resources to do that, before they hit the road. Read the messages below to gain some winter driving insight from ITD’s own snow plow operators.

It’s time to be Idaho Ready for winter driving

As winter weather arrives in Idaho, the Idaho Transportation Department has launched its annual winter safety campaign, “Idaho Ready.”

The campaign aims to help drivers prepare for challenging conditions on the state’s highways, offering tips and resources to stay safe before drivers hit the road. Short videos, blog posts, and photos will be posted weekly to Facebook, Twitter, YouTube, and online at itd.idaho.gov/travel.

So, are you Idaho Ready for winter driving? Here are a few tips to help you stay safe on the road.

First, check road conditions before you leave! Visit 511.idaho.gov or download the Idaho 511 app to look at weather reports and cameras across the state.

Be prepared. Keep an emergency kit with food, water, and a blanket in your car.

If roads are wet or icy, slow down and give yourself plenty of stopping room.

Pay attention to the outside temperature. When it’s near freezing, ice can form quickly, and when gaining elevation, wet roads can change to ice in just a few miles. Even when the temperature is above freezing, shaded roadways can be slick. Take it easy on overpasses and bridges too. These are the first to freeze when temperatures drop.

Snow tires and chains can help keep you moving, but be sure to practice installing your chains so you know how to use them.

When roads are slick, turn your cruise control off. If you start to slide, regain control by taking your foot off the gas and slowly turning your wheel in the direction of the skid. Try not to overcorrect, and do not slam on the brakes.

If you encounter a snow plow, slow down and make room. The safest place is behind the plow. Never pass on the right.

Please wear your seatbelt, stay engaged, and drive for the conditions. Be sure to follow along online with ITD this winter so you are always Idaho Ready.

Idaho DMV issues extension on expiring registrations and driver’s licenses

The Idaho Transportation Department’s Division of Motor Vehicles is providing an extension on expiring vehicle registrations and driver’s licenses. In an effort to reduce wait times at county DMV offices, non-commercial vehicle registrations and driver’s licenses that expire between September and December 2020, now have until January 31, 2021 to renew.

In mid-October ITD implemented the fourth and largest phase of the state’s DMV modernization project, moving the vehicle registration and titling system from a 1980s mainframe to an updated computer program. Eight million records were integrated into a “one person, one record” system, linking each Idahoan’s registration and title information with their license.

The new system has temporarily slowed vehicle registration and title processing, and ITD is working diligently to speed up transaction times. COVID-19 social distancing measures with limited hours and appointment times also contribute to a backlog in service. The extensions will allow customers more time to safely complete their business. ITD is doing everything possible to reduce wait times, especially as temperatures drop this fall and winter.

“People with expiring registrations and licenses don’t need to rush to the DMV. These extensions should give them some relief, help reduce crowd sizes, and also open up appointment windows where available at county offices,” said DMV Administrator Alberto Gonzalez. “We also encourage Idahoans to renew their registration online, by mail, or drop boxes at county offices.”

DMV online services, including driver’s license and registration renewal, are available 24/7 at dmv.idaho.gov. Please note, county DMV office hours are determined by county sheriffs and assessors, and vary statewide. Hours and contact information can be found at dmv.idaho.gov.

Idaho DMV update on vehicle registration and titling system

The Idaho Division of Motor Vehicles team is working all hours to refine the state’s new vehicle registration and titling computer system. Customers at county DMV offices are currently experiencing extended wait times. Please remember, many DMV services are available ONLINE at dmv.idaho.gov. We encourage you to skip the line and renew online 24/7.

In an effort to reduce wait times, the Idaho Transportation Department is providing an extension on expiring vehicle registrations and driver’s licenses. Non-commercial vehicle registrations and driver’s licenses that expire between September and December 2020 now have until January 31, 2021 to renew.

During the Columbus Day weekend (Oct. 10-12), the Idaho DMV transitioned the state’s vehicle registration and titling system from a 1980s mainframe to the new GEM system. Eight million DMV records were integrated into a “one person, one record” system. This means each Idaho driver will have one record with both their driver’s license and vehicle registration/title information linked.

“We apologize for any longer than normal wait times at your county DMV office,” said DMV Administrator Alberto Gonzalez. “Upgrading from a 40-year-old computer system is a big project, and merging millions of records is a challenging process. The GEM system is not yet perfect, as we continue to clean years of data, but it is improving every day.”

The Idaho DMV asks customers to please have patience with county staff until the system is operating more smoothly. For more information and resources visit dmv.idaho.gov.

Reminder: Drive Insured! Insure your vehicle or lose your registration

Drive Insured! Be safe, be smart! Insure your vehicle or lose your registration.

A reminder to Idaho vehicle owners, drive insured or lose your registration.

Under Idaho law, vehicle owners without insurance coverage for two consecutive months risk having their registration suspended by the Idaho Division of Motor Vehicles.

The Drive Insured law (Idaho Code 49-1234) was passed during the 2019 Idaho legislative session, and went into effect in January 2020. As part of the DMV’s efforts to help Idahoans through the unprecedented COVID-19 emergency, implementation was initially delayed.

The DMV receives data from licensed Idaho insurance companies identifying vehicles with coverage. Owners without coverage for two consecutive months will receive a warning letter, then have 30 days to provide proof of insurance or obtain an exemption before their registration is suspended.

To reinstate a suspended registration, owners will need to provide proof of insurance and pay a fee of $75.

Impacted drivers should expect warning letters in the mail this October, though at any time, the DMV encourages Idahoans to use the Drive Insured self-reporting tool at driveinsured.itd.idaho.gov. This tool allows drivers to verify the DMV has a record of their insurance, report a change in their insurance situation, or file an exemption. While insurance companies are required by law to provide this data, some fail to do so and it may result in a vehicle incorrectly identified as not having insurance. Using the self-reporting tool is a simple step that can give drivers peace of mind if they are concerned the DMV is not up to date on their current situation.

Please note, county DMV offices are not involved with Drive Insured, and affected vehicle owners cannot report their insurance in-person there. Please use the Idaho DMV’s online self-reporting tool, or call 208.334.8075.

Some vehicles are exempt from this statute. The law applies only to non-commercial vehicles, and excludes trailers and off-highway vehicles. For a full list of frequently asked questions, visit dmv.idaho.gov and click the Drive Insured heading.

Idaho DMV to update vehicle registration and titling system in October

OCTOBER 29 UPDATE
In an effort to reduce wait times at county DMV offices, the Idaho Transportation Department is providing an extension on expiring vehicle registrations and driver’s licenses. Non-commercial vehicle registrations and driver’s licenses that expire between September and December 2020 now have until January 31, 2021 to renew.

OCTOBER 21 UPDATE
The Idaho DMV team is working all hours to refine the state’s new vehicle registration and titling computer system. Customers at county offices are currently experiencing extended wait times. Please remember, many DMV services are available ONLINE at dmv.idaho.gov. We encourage you to skip the line and renew online 24/7.

OCTOBER 1
Idaho’s vehicle registration and titling system will operate on a new computer system this month.

It’s the next phase of the Idaho Division of Motor Vehicles’ modernization project, moving from a 1980s mainframe to an updated GEM system. Statewide upgrades are planned over the Columbus Day weekend (Oct. 10-12) to minimize impacts to the public at county DMV offices.

“We anticipate a smooth transition,” DMV Administrator Alberto Gonzalez said. “State and county agents are testing and training now in preparation.”

During the three-day weekend, the Idaho DMV will integrate millions of DMV records into one system, resulting in a “one person, one record” system. Each Idahoan will now have one record with both their driver’s license and vehicle registration/title information on it.

“The one person, one record will reduce transaction times at DMV offices, and help county agents and law enforcement correctly identify Idahoans and vehicle ownership,” Gonzalez said. “It also paves the way to the future, giving us the ability to eventually offer more online services to Idaho drivers.”

The Idaho DMV has provided multiple training opportunities to county DMV offices, both virtually and in-person, and staff in all 44 Idaho counties have experience using the new system. County agents ask for patience and understanding from customers in October, as wait times could be longer while agents become more comfortable processing transactions. Title transactions on Oct. 8-9, prior to the transition, may be delayed several days.

The DMV modernization effort is an ongoing process. The disabled parking placards program was moved to the new system in 2017, and the driver’s license program in 2018. This latest phase transitioning vehicle registration and titling does not depend on a third party vendor.

Some of the DMV’s online services will be temporarily out of service Oct. 7-11 while the transition takes place. Aside from that time, drivers are still encouraged to skip the DMV line, and go online to renew their vehicle registration. For more information and resources visit dmv.idaho.gov or call the DMV Customer Contact Center at 208.334.8000.